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Delivery Information

Orders between 18th December and 4th January

Orders between 18th December and 4th January
If you place your order between 18th December 2016 and 4th January 2017,  we will dispatch your order on 5th January 2017.
Happy Holidays!
 

Free UK standard delivery for orders over £20

Free UK standard delivery for orders over £20

Shipping & Charges

Where do we deliver?
We deliver to the UK, the European Union and most of the International Countries.
 
Europe (Zone 1)
Covers all European countries except for following countries covered by International (Zone3):
Estonia, Latvia, Malta, Romania, Turkey and Russia
 
USA & Canada (Zone 2)
This zone covers for USA and Canada
 
International (Zone 3)
Rest of world including: Australia, New Zealand, China, Hong Kong, Japan, Singapore, South Korea
 
 
Order value
UK fast delivery
Trackable service
 
within
2-3 working days
UK standard delivery
Trackable service
 
within
7 working days
Europe (Zone 1)
Trackable service
 
within
7-10 working days
USA & Canada (Zone 2)
Trackable service
 
within
14 working days  
International (Zone 3)
Trackable service
 
within
14 working days
Up to £9.99 £8.40 £3.60 £12.00 £12.00 £15.60
£10 - £19.99 £8.40 £3.60 £12.00 £15.60 £30.00
£20 - £49.99 £8.40 £3.60 £12.00 £20.40 £42.00
Over £50 £8.40 Free Delivery £15.60 £36.60
£42.00
 
If you can't find your country in the list when you purchase your order, please contact our customer service by phone +44 (0) 20 7064 9322 or by email : orders@mycupoftea.co.uk. My Cup of Tea does not ship to PO boxes.
 
What are the delivery charges and shipping dates?
All deliveries are shipped by Parcel Force World Wide, trackable service.
For more details click here.
 
  • UK standard delivery £3.60 / UK fast delivery £8.40 (any total value of your order)
  • Free UK standard delivery for orders over £20
 
Other delivery charges are based on the total value of your order. 
 
An order may be subject to additional custom charges in certain countries.
Please be aware that My Cup of Tea Ltd. is not liable for these charges.
 
All delivery dates are estimates and we can not guarantee specific deadlines.
Saturday, Sundays and all Bank holidays are classed as non-working days.
 
 
Order value
UK fast delivery
Trackable service
 
within
2-3 working days
UK standard delivery
Trackable service
 
within
7 working days
Europe (Zone 1)
Trackable service
 
within
7-10 working days
USA & Canada (Zone 2)
Trackable service
 
within
14 working days  
International (Zone 3)
Trackable service
 
within
14 working days
Up to £9.99 £8.40 £3.60 £12.00 £12.00 £15.60
£10 - £19.99 £8.40 £3.60 £12.00 £15.60 £30.00
£20 - £49.99 £8.40 Free Delivery £12.00 £20.40 £42.00
Over £50 £8.40 Free Delivery £15.60 £36.60
£42.00
 
Europe (Zone 1)
Covers all European countries except for following countries covered by International (Zone3):
Estonia, Latvia, Malta, Romania, Turkey and Russia
 
USA & Canada (Zone 2)
This zone covers for USA and Canada
 
International (Zone 3)
Rest of world including: Australia, New Zealand, China, Hong Kong, Japan, Singapore, South Korea
 
If you can't find your country in the list when you purchase your order, please contact our customer service by phone +44 (0) 20 7064 9322 or by email : orders@mycupoftea.co.uk. My Cup of Tea Online Shop does not ship to PO boxes.
 

Tracking your order

How can I track my order?
Go to « my account » and click on the « order history » link. You will receive an e-mail as soon as your order has been dispatched. The information relative to your delivery is available in « your account » section and will enable you to track your order in real time. Otherwise, you can contact us by e-mail on orders@mycupoftea.co.uk or by phone at +44 (0) 20 7064 9322 Monday to Friday (except bank holidays), between 9.00 am and 5.00 pm.